Hibbett: Extra 40% Off Select Apparel Clearance + Free Shipping

krustykrab628

Jul 13, 2026 12:00 AM

2 Comments

Joined Aug 2020

krustykrab628Jul 13, 2026 12:00 AM

2 Comments

put in my order and it still hasn't been processed yet

2

mrcrunch08

Jul 13, 2026 2:02 AM

99 Comments

Joined Oct 2017

mrcrunch08Jul 13, 2026 2:02 AM

99 Comments

Quote from krustykrab628

:

put in my order and it still hasn't been processed yet

I placed two orders during there nike deal the other day and I still have no proof showing I even made an order with them outside of missing money. They sent tons of spam to my email since then though. No confirmation email but a half dozen "promo" emails in those 24 hours. Smh

2

RelaxedMitten6191

Jul 13, 2026 5:38 AM

71 Comments

Joined Nov 2024

RelaxedMitten6191Jul 13, 2026 5:38 AM

71 Comments

Hey gang, just wanted to say me 3! Placed a ton of orders, and despite the money being gone from my account, nothing is showing in my actual hibbets account. Anywho, decided to place another order for 2 more shirts. I'm pretty sure it's working, just not sending the confirmation on their end. I tried to replace an order earlier and it wasn't letting me. I wouldn't stress it

1

mrcrunch08

Jul 13, 2026 3:12 PM

99 Comments

Joined Oct 2017

mrcrunch08Jul 13, 2026 3:12 PM

99 Comments

I'm at the point of thinking it's a scam and ready to just report it as a fraudulent charge to my bank. Still can't reach customer support and I am getting told the wait time is 1132 minutes. That's not a typo either. Every time I call the wait time is over 1000 minutes. I have sent emails as well and it has been well over 24 hours without a response.

bleagle

Jul 13, 2026 3:57 PM

182 Comments

Joined Jul 2008

bleagleJul 13, 2026 3:57 PM

182 Comments

Just placed an order and received order confirmation and it's in my account. IDK??

mrcrunch08

Jul 13, 2026 7:09 PM

99 Comments

Joined Oct 2017

mrcrunch08Jul 13, 2026 7:09 PM

99 Comments

Finally got through to somebody and to everyone else that didn't get a confirmation email, you will not be getting what you thought you ordered. I was able to find the order number for one of my purchases and despite have that confirmation number they said the transactions are "failed transactions" and if I am not refunded the one completed transaction to contact them again after 5 to 7 business days. They said the one charge that is still showing pending should not be completed and released. She refused to provide anything showing that the completed transaction will be refunded and insisted I just "wait". Their customer service is terrible and uet another business doing sketchy stuff with "overseas" customer support. This may be one of the worst interactions I have had with customer support. Good luck to everyone else but I will not be buying from Hibbet Sports ever again. Learned my lesson.

bleagle

Jul 13, 2026 8:29 PM

182 Comments

Joined Jul 2008

bleagleJul 13, 2026 8:29 PM

182 Comments

Quote from bleagle

:

Just placed an order and received order confirmation and it's in my account. IDK??

I got a shipping confirmation with a tracking number as well. *shrug*?

1

mrcrunch08

Jul 14, 2026 12:03 AM

99 Comments

Joined Oct 2017

mrcrunch08Jul 14, 2026 12:03 AM

99 Comments

Quote from mrcrunch08

:

Finally got through to somebody and to everyone else that didn't get a confirmation email, you will not be getting what you thought you ordered. I was able to find the order number for one of my purchases and despite have that confirmation number they said the transactions are "failed transactions" and if I am not refunded the one completed transaction to contact them again after 5 to 7 business days. They said the one charge that is still showing pending should not be completed and released. She refused to provide anything showing that the completed transaction will be refunded and insisted I just "wait". Their customer service is terrible and uet another business doing sketchy stuff with "overseas" customer support. This may be one of the worst interactions I have had with customer support. Good luck to everyone else but I will not be buying from Hibbet Sports ever again. Learned my lesson.

Not to beat a dead horse but be careful with these people. I just got home from work and decided to check my email since I took advantage of a deal listed hear for some audio gear and now I see two confirmation emails from Hibbett. Seeing that had me check my card and I now have two more charges from them. That now leaves me with three pending charges and one completed charge. I don't know how that is even possible considering I didn't provide any payment details when I talked to them. I don't know what is going on with this place but so far everything is going wrong. At least for me. Hopefully everyone else has better luck.
(Further update: Now that I have those two new orders and emails, I have working order numbers that both show "no longer eligible for return". Idk what is going on with this place, but if they are legit, they shouldn't be selling things online if they can't handle the traffic or get anything right. Seems very strange that the two new orders/charges that I didn't make are blocked from being refunded.)

Last edited by mrcrunch08 July 14, 2026 at 03:18 AM.

mrcrunch08

Jul 15, 2026 5:04 PM

99 Comments

Joined Oct 2017

mrcrunch08Jul 15, 2026 5:04 PM

99 Comments

Yet another update. I now have all four charges showing as complete with the two confirmed orders showing "processing". I contacted their customer support again and after finally getting a call back I was told my orders are invalid again but I am "not eligible" for a refund. I explained to them I have four separate charges for two orders with all four showing completed through my bank and they still insist the payment "will not complete" and the charges will not go through despite being completed and paid. This place is crazy....

Last edited by mrcrunch08 July 15, 2026 at 10:47 AM.

clearwater81

Jul 17, 2026 11:21 AM

763 Comments

Joined Nov 2010

clearwater81Jul 17, 2026 11:21 AM

763 Comments

be patient y'all my orders arrived all at once via USPS, hibbett was good about emailing me shipping alerts once things started moving. just be patient with them

KING_85

Jul 17, 2026 11:46 PM

8 Comments

Joined Oct 2019

KING_85Jul 17, 2026 11:46 PM

8 Comments

Quote from mrcrunch08

:

I'm at the point of thinking it's a scam and ready to just report it as a fraudulent charge to my bank. Still can't reach customer support and I am getting told the wait time is 1132 minutes. That's not a typo either. Every time I call the wait time is over 1000 minutes. I have sent emails as well and it has been well over 24 hours without a response.

Not a scam. Received many orders over the course of the week.

Jmpman227

Jul 18, 2026 8:49 PM

18 Comments

Joined Apr 2018

Jmpman227Jul 18, 2026 8:49 PM

18 Comments

I've ordered from Hibbett several times including the 40% off clearance shoes last week. I received all 5 sneakers I ordered as of yesterday. They fulfill from different stores, so I believe whichever store sends it charges you.

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